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The following are answers to common questions we receive in regards to accessibility. To acquire additional accessibility-related support, request documents in an alternate format, or to register disability requirements with our support teams, please email access zoom. At Zoom, we strive to ensure that people of all abilities can meet and collaborate with one another by taking into consideration the wide range of hearing, vision, mobility, and cognitive abilities.
Our teams adhere to the WCAG 2. Zoom's design and development process expect that newly introduced features are made accessible from the very beginning.
The accessibility team collaborates with the product and engineering teams at every stage of the release process. We believe accessibility should begin at the design phase, where fundamental accessibility issues can be identified and addressed as early as possible. The accessibility team tests with screen readers and with keyboard-only, and works in tandem with developers to ensure that all releases are compatible with as many assistive technologies as possible.
Zoom is constantly gathering feedback from users to identify areas where there is a mismatch between our products and our users' abilities. If accessibility bugs exist, Zoom will work with users and customers to identify the most critical accessibility issues and incorporate them into the roadmap. Zoom supports closed captioning for its live meetings through several different methods.
Meeting hosts may type the captions themselves or assign another participant to type closed captioning. Alternatively, meeting hosts may also use a CART provider for onsite or remote captioning. CART providers use many different platforms depending on the needs of their clients. Zoom cloud meeting recordings can be streamed through the My Recording page of the Zoom web portal. The cloud recordings video player is accessible to screen readers and accessible to keyboard-only.
Cloud recordings also support closed captioning and transcript views. Zoom ensures that its products are operable for users with mobility impairments by supporting keyboard accessibility and by designing interactions that do not require fine motor control. Keyboard accessibility is incorporated into the development process by ensuring that any actions that can be completed with a mouse may also be completed with only a keyboard, and with comparable ease of use.
Zoom also provides keyboard shortcuts that are customizable and can be enabled globally. To ensure full keyboard support within the desktop meeting client, the toolbar must be set to not automatically hide. This can be accomplished by unchecking the "Always show meeting controls" under the "Accessibility" section of the desktop application Settings, or in the "In-meeting basic " section of the web portal Settings.
Please see below for a list of other important navigational keyboard shortcuts. Change focus to Zoom meeting controls at the top when sharing your screen at the bottom when not sharing.
Zoom ensures that its products are operable and perceivable for users with visual impairments. Additionally, visual interfaces are designed with adequate color contrast, size, and usage of color to ensure clarity for users with various vision needs. This solution will ensure that the document's full content and semantic markup is preserved and made accessible to screen reader users. Zoom provides file upload capabilities in its in-meeting chat so that meeting hosts may share files to participants while in-meeting.
Zoom's remote control feature allows users to control the screen sharer's screen reader. The host computer must first enable "share computer audio" to stream the screen reader speech output to the guest computer. Once the guest has gained remote control, the common screen reader keystrokes will be registered on the host computer.
The Zoom Application on Windows, iOS, and Android support the high contrast settings defined in the system preferences. The Zoom Application on macOS and Windows only support the inheritance of the display scaling options defined in the operating system settings. The Zoom desktop applications also provides font size customizations for subtitles.
Sign language interpreters may join a Zoom meeting just like any other video participants. Participants may use Zoom's pinning feature to keep the interpreter's video thumbnail stationary. Zoom is committed to empowering people with diverse abilities and using technology to eliminate barriers. Zoom Phone is in the process of implementing an accessibility plan pursuant to the Accessible Canada Act.
In connection with this effort, we welcome your feedback on accessibility issues at zoomphone-canada-access zoom. The feedback you submit will be acknowledged in the same manner in which it was received, unless your feedback was provided anonymously. The feedback we receive will be reviewed by an accessibility expert and your input will be included in our plan, where appropriate.
Upon your request, we will work with you to provide this description of our feedback process in an alternative format. Accessibility Frequently Asked Questions The following are answers to common questions we receive in regards to accessibility. Begin remote control.
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